My son purchased the beautiful earrings and pendant from your store while on vacation. I had the earrings changed to posts and the first night I had them on the posts broke so I asked the Jewlery company to just redo them the way they were. Unfortunately the company was not that interested in making sure my earrings were redone properly plus the company that returned them did not send them back with a tracking number and I was told they were lost in the mail!
I asked the company if they were prepared to purchase another pair for me and their response was there was nothing they could do. So, I contacted the home office and explained how much the earrings meant to me and after two hours they agreed to send me a check for the purchase of another pair of earrings.
I got in touch with your company and ordered another pair and to my complete surprise they arrived before Christmas! I was able to wear the beautiful set that my son purchased for me this Christmas and I have to say wearing the set really made my Christmas!
Thank you for checking and for making such beautiful Jewlery!